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When someone with suspected diabetes is having hypoglycemia, acting quickly to raise their blood sugar is essential. If they are awake and able to swallow, give a fast-acting carbohydrate that will raise blood glucose quickly—examples include glucose tablets, a small glass of fruit juice, regular (non-diet) soda, or a few hard candies. After about 15 minutes, recheck how they’re feeling and, if possible, their blood sugar. If symptoms persist or the sugar hasn’t risen, seek medical help promptly. If their condition improves, offer a snack or meal to help stabilize blood sugar and prevent another drop.

Do not give anything by mouth to someone who is unconscious or unable to swallow. In that situation, call for emergency help and follow appropriate steps, such as administering glucagon if you’re trained to do so and monitoring the person until help arrives.